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Overview of Office Administration & Secretarial Diploma Level 3 and 4:

Office Administration & Secretarial Diploma Level 3 and 4 Online Course Launch Your Rewarding Career in Administration.

Being professional would determine to be excellent at what you do, approach clients or colleagues with respect and more importantly, become proactive in enhancing your skills, focused, and making informed decisions.

An office administrative and secretary usually the first and the last person that clients come into communication. Understanding the roles and responsibilities of an office administrator and secretary will allow you to understand how to prepare meetings, organise office procedures, deal with orders and bills, collect accurate and numerical data, control cash flow and manage accounts.

The Office Administration & Secretarial Diploma Level 3 and 4 course is perfect for anyone looking to work in administrative support roles and wants to learn practical ways of ordering office activities and processes to secure efficiency and compliance with company privacy and policies, overseeing administrative staff and apportioning charges to assure everything goes smoothly. This office administration courses will develop your strength in building professional working relationships, following with professional customer care skills, prioritising workloads, decision making, communication skills, questioning and answering skills, handling stress and work pressure. You’ll also equip yourself with the essential knowledge and skills that every administrator must acquire to perform tasks efficiently.

Learning Outcomes of Office Administration & Secretarial Diploma Level 3 and 4:

  • Gain a thorough understanding of core administrative duties and how to perform them effectively.
  • Develop exceptional organisational skills to manage your time, workload, and workspace efficiently.
  • Master professional communication skills, both written and verbal, to deliver clear and concise messages.
  • Learn how to provide exceptional support to managers and colleagues, fostering a productive work environment.
  • Become proficient in utilising Microsoft Office Suite (Word, PowerPoint & Excel) to perform essential administrative tasks.
  • Build self-confidence and essential soft skills required for success in today’s workplace.

Who is This Course For:

  • Individuals with no prior experience seeking to enter the administrative field.
  • Those looking to upskill and advance their current administrative careers.
  • Anyone interested in developing strong organisational, communication, and computer skills.

Method of Assessment:

Upon conclusion of the course, there’s an online multiple-choice quiz assessment, which will determine whether you have passed the course. The test is marked immediately and results are published instantly (60% pass mark).

Certification of Office Administration & Secretarial Diploma Level 3 and 4:

CPD QS Certificates can be obtained at an additional cost of £9.99 for PDF, £16.99 for Printed Hardcopy format and £24.99 for Both for Both PDF and Hardcopy Certificates.

Requirements:

There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.

Career Paths:

  • Office Administrator (Salary Range: £18,000 – £25,000 per annum)
  • Secretary (Salary Range: £19,000 – £27,000 per annum)
  • Personal Assistant (Salary Range: £22,000 – £30,000 per annum)
  • Executive Assistant (Salary Range: £25,000 – £35,000 per annum)
  • Legal Secretary (Salary Range: £20,000 – £28,000 per annum)
  • Medical Secretary (Salary Range: £21,000 – £29,000 per annum)
  • And Many More…

FAQs:

What is the format of the Office Administration & Secretarial Diploma Level 3 and 4 course?

The course is delivered online and is self-paced, allowing learners to learn at their own convenience. It covers a wide range of topics, from administrative support and management to personal assistant skills, business writing, and software proficiency.

How is the course structured?

The course is divided into sections and modules, covering various aspects of office administration and secretarial work. Each module includes detailed content, and assessments to learning.

How long does it take to complete the Office Administration & Secretarial Diploma Level 3 and 4 course?

The course is designed to be completed in 4 days, 3 hours of study. However, learners can complete the course at their own pace.

Are there any prerequisites for enrolling in the Office Administration & Secretarial Diploma Level 3 and 4 course?

There are no formal academic entry requirements for this course. It is open to individuals from all academic backgrounds.

What is the format of the final assessment?

The final assessment is an online multiple-choice quiz. Learners must achieve a passing score of 60% to successfully complete the course.

What software programs are covered in the course?

The course includes modules on Microsoft Word, PowerPoint, and Excel, providing learners with essential computer skills for administrative roles.

What is the focus of the “Self Esteem & Confidence Building” module?

This module aims to develop essential soft skills, such as communication, goal setting, and coping mechanisms, to help students build confidence and excel in their administrative roles.

Is there a job placement service available after course completion?

The course provides valuable skills and knowledge, it does not offer a job placement service.

Can this course help me transition into a management role?

The course focuses on administrative and secretarial skills, it also provides foundational knowledge in management and organizational skills, which can be beneficial for those aspiring to leadership positions.

How does the course address the importance of confidentiality in administrative roles?

The course includes a module on confidentiality guidelines, emphasizing the significance of handling sensitive information with discretion and professionalism.

Course Curriculum

Admin Support
Module One – Getting Started 00:30:00
Module Two – Getting Organized (I) 01:00:00
Module Three – Getting Organized (II) 01:00:00
Module Four – Managing Time 01:00:00
Module Five – Getting It All Done On Time 01:00:00
Module Six – Special Tasks 01:00:00
Module Seven – Verbal Communication Skills 01:00:00
Module Eight – Non-Verbal Communication Skills 01:00:00
Module Nine – Empowering Yourself 01:00:00
Module Ten – The Team of Two 01:00:00
Module Eleven – Taking Care of Yourself 01:00:00
Module Twelve – Wrapping Up 00:30:00
Administrative Management
Module One – Getting Started 00:30:00
Module Two – Why Your Office Needs Administrative Procedures 01:00:00
Module Three – Gathering the Right Tools 01:00:00
Module Four – Identifying Procedures to Include 01:00:00
Module Five – Top Five Procedures to Record 01:00:00
Module Six – What to Include in Your Binder (I) 01:00:00
Module Seven – What to Include in Your Binder (II) 01:00:00
Module Eight – Organizing Your Binder 01:00:00
Module Nine – What Not to Include in the Procedure Guide 01:00:00
Module Ten – Share Office Procedure Guide 01:00:00
Module Eleven – Successfully Executing the Guide 01:00:00
Module Twelve – Wrapping Up 00:30:00
Organisational Skills
Module One – Getting Started 00:30:00
Module Two – Remove the Clutter 01:00:00
Module Three – Prioritize 01:00:00
Module Four – Scheduling Your Time 01:00:00
Module Five – To Do Lists 01:00:00
Module Six – Paper and Paperless Storage 01:00:00
Module Seven – Organization in Your Work Area 01:00:00
Module Eight – Tools to Fight Procrastination 01:00:00
Module Nine – Organizing Your Inbox 01:00:00
Module Ten – Avoid the Causes of Disorganization 01:00:00
Module Eleven – Discipline is the Key to Stay Organized 01:00:00
Module Twelve – Wrapping Up 00:30:00
Personal Assistant
Module One – Getting Started 00:30:00
Module Two – Working with Your Manager 01:00:00
Module Three – Administrative Soft Skills 01:00:00
Module Four – Effective Time Management 01:00:00
Module Five – Meeting Management 01:00:00
Module Six – Tools of the Trade (I) 01:00:00
Module Seven – Tools of the Trade (II) 01:00:00
Module Eight – Being an Effective Gatekeeper 01:00:00
Module Nine – Organizational Skills 01:00:00
Module Ten – Confidentiality Guidelines 01:00:00
Module Eleven – Special Tasks 01:00:00
Module Twelve – Wrapping Up 00:30:00
Business Writing
Module One – Getting Started 00:30:00
Module Two – Working with Words 01:00:00
Module Three – Constructing Sentences 01:00:00
Module Four – Creating Paragraphs 01:00:00
Module Five – Writing Meeting Agendas 01:00:00
Module Six – Writing E-mails 01:00:00
Module Seven – Writing Business Letters 01:00:00
Module Eight – Writing Proposals 01:00:00
Module Nine – Writing Reports 01:00:00
Module Ten – Other Types of Documents 01:00:00
Module Eleven – Proofreading and Finishing 01:00:00
Module Twelve – Wrapping Up 00:30:00
Self Esteem & Confidence Building
Module One – Getting Started 01:00:00
Module Two – What Does Self-Confidence Mean To You 01:00:00
Module Three – Obstacles to Our Goals 01:00:00
Module Four – Communication Skills 01:00:00
Module Five – The Importance of Goal Setting 01:00:00
Module Six – Feeling the Part 01:00:00
Module Seven – Looking the Part 01:00:00
Module Eight – Sounding the Part 01:00:00
Module Nine – Powerful Presentations 00:30:00
Module Ten – Coping Techniques 01:00:00
Module Eleven – Dealing with Difficult Behavior 00:30:00
Module Twelve – Wrapping Up 00:15:00
Microsoft Word
Module One – Getting Started 00:30:00
Module Two – Opening 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Document 01:00:00
Module Five – Basic Editing Tasks 01:00:00
Module Six – Basic Formatting Tasks 01:00:00
Module Seven – Formatting Paragraphs 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Styles 01:00:00
Module Ten – Formatting the Page 01:00:00
Module Eleven – Sharing Your Document 01:00:00
Module Twelve – Wrapping Up 00:30:00
Word for Newbies – Activities 00:00:00
Microsoft PowerPoint
Module One – Getting Started 00:30:00
Module Two – Opening PowerPoint 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Presentation 01:00:00
Module Five – Working with Text 01:00:00
Module Six – Formatting Text and Paragraphs 01:00:00
Module Seven – Adding Pictures 01:00:00
Module Eight – Advanced Formatting Tasks 01:00:00
Module Nine – Working with Transitions and Animations 01:00:00
Module Ten – Setting Up Your Slide Show 01:00:00
Module Eleven – Showtime! 01:00:00
Module Twelve – Wrapping Up 00:30:00
PowerPoint Essential Activities 00:00:00
Microsoft Excel
Module One – Getting Started 00:30:00
Module Two – Opening Excel 01:00:00
Module Three – Working with the Interface 01:00:00
Module Four – Your First Worksheet 01:00:00
Module Five – Viewing Excel Data 01:00:00
Module Six – Building Formulas 01:00:00
Module Seven – Using Excel Functions 01:00:00
Module Eight – Using Quick Analysis 01:00:00
Module Nine – Formatting Your Data 01:00:00
Module Ten – Using Styles, Themes, and Effects 01:00:00
Module Eleven – Printing and Sharing Your Workbook 01:00:00
Module Twelve – Wrapping Up 01:00:00
Excel for Newbies – Activities 00:00:00
Recommended Reading
Recommended Reading : Office Administration & Secretarial Diploma Level 3 and 4 00:00:00
Mock Exam
Mock Exam- Office Administration & Secretarial Diploma Level 3 and 4 00:30:00
Final Exam
Final Exam- Office Administration & Secretarial Diploma Level 3 and 4 00:30:00

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