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The purpose of this Retail Management Strategies will equip you with the skills and knowledge required to manage a retail business, multiple retail stores or departments using a range of business strategies to deliver profitable results for an organisation. You will learn about the variety of retail formats that exist today such as department stores, chain stores, franchises, to low-cost discount stores and warehouse-style retail stores. The course will also give you the leadership skills required to drive sales performance and manage high performing sales teams.

You will also undertake strategic and operational planning, manage personal work priorities, drive retail profitability, and gain a comprehensive management skillset to ensure your retail management success.

Method of Assessment:

Upon conclusion of the course, there’s an online multiple-choice quiz assessment, which will determine whether you have passed the course. The test is marked immediately and results are published instantly (60% pass mark).


Certificates can be obtained at an additional cost of £9.99 for PDF, £16.99 for Printed Hardcopy format and £24.99 for Both for Both PDF and Hardcopy Certificates.


There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.

Course Curriculum

Module 01
Introduction to Retail Management 00:30:00
Handling Merchandise in Retail Management 00:30:00
Structure of Your Business 01:00:00
The Sales Process and Checkout 00:30:00
POS (Point of Sale) Retail System 00:15:00
Importance of Consumer Behaviour 00:30:00
Importance of Communication in Retail Industry 00:15:00
Module 02
Choosing a Retail Store Location 00:30:00
Develop Store Security Procedures 00:15:00
Management Skills For Leading Your Team 00:15:00
Retail Marketing 00:15:00
Role of Coupons in Retail Marketing 00:15:00
Retail Brand Management 00:15:00
Module 03
Process Management 00:15:00
The Scope Of Operations Management 00:15:00
Managing The Store 00:15:00
Manage Your Suppliers 00:30:00
Negotiate The Right Deal With Suppliers 00:30:00
Functions Of The Retail Store 00:15:00
Responsibilities In The Retail Store 00:15:00
Module 04
Effective Inventory Management 01:00:00
Retail Customer Service Strategy 00:15:00
Retail Customer Service Management 00:15:00
Quality management standards 00:30:00
Health And Safety Obligations For Retailers 00:15:00
Consumer Rights Act 00:30:00
Mock Exam
Mock Exam – Retail Management Strategies 00:20:00
Final Exam
Final Exam – Retail Management Strategies 00:20:00

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  • £24.99
  • 1 year
  • Course Certificate
  • Number of Units26
  • Number of Quizzes2
  • 10 hours, 55 minutes