The purpose of this Retail Management Strategies will equip you with the skills and knowledge required to manage a retail business, multiple retail stores or departments using a range of business strategies to deliver profitable results for an organisation. You will learn about the variety of retail formats that exist today such as department stores, chain stores, franchises, to low-cost discount stores and warehouse-style retail stores. The course will also give you the leadership skills required to drive sales performance and manage high performing sales teams.
You will also undertake strategic and operational planning, manage personal work priorities, drive retail profitability, and gain a comprehensive management skillset to ensure your retail management success.
Method of Assessment:
Upon conclusion of the course, there’s an online multiple-choice quiz assessment, which will determine whether you have passed the course. The test is marked immediately and results are published instantly (60% pass mark).
Certification:
Certificates can be obtained at an additional cost of £9.99 for PDF, £16.99 for Printed Hardcopy format and £24.99 for Both for Both PDF and Hardcopy Certificates.
Requirements
There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.
Course Curriculum
| Module 01 | |||
| Introduction to Retail Management | 00:30:00 | ||
| Handling Merchandise in Retail Management | 00:30:00 | ||
| Structure of Your Business | 01:00:00 | ||
| The Sales Process and Checkout | 00:30:00 | ||
| POS (Point of Sale) Retail System | 00:15:00 | ||
| Importance of Consumer Behaviour | 00:30:00 | ||
| Importance of Communication in Retail Industry | 00:15:00 | ||
| Module 02 | |||
| Choosing a Retail Store Location | 00:30:00 | ||
| Develop Store Security Procedures | 00:15:00 | ||
| Management Skills For Leading Your Team | 00:15:00 | ||
| Retail Marketing | 00:15:00 | ||
| Role of Coupons in Retail Marketing | 00:15:00 | ||
| Retail Brand Management | 00:15:00 | ||
| Module 03 | |||
| Process Management | 00:15:00 | ||
| The Scope Of Operations Management | 00:15:00 | ||
| Managing The Store | 00:15:00 | ||
| Manage Your Suppliers | 00:30:00 | ||
| Negotiate The Right Deal With Suppliers | 00:30:00 | ||
| Functions Of The Retail Store | 00:15:00 | ||
| Responsibilities In The Retail Store | 00:15:00 | ||
| Module 04 | |||
| Effective Inventory Management | 01:00:00 | ||
| Retail Customer Service Strategy | 00:15:00 | ||
| Retail Customer Service Management | 00:15:00 | ||
| Quality management standards | 00:30:00 | ||
| Health And Safety Obligations For Retailers | 00:15:00 | ||
| Consumer Rights Act | 00:30:00 | ||
| Mock Exam | |||
| Mock Exam – Retail Management Strategies | 00:20:00 | ||
| Final Exam | |||
| Final Exam – Retail Management Strategies | 00:20:00 | ||
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