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Dive into the dynamic world of technology and become a tech hero with our IT Support Technician course. In this immersive journey, the keyword “IT Support” echoes through each module, guiding you through the theoretical intricacies of computer hardware, networking fundamentals, system administration, and cybersecurity basics. Elevate your career potential as you delve into professional development and hone essential troubleshooting skills for both software and hardware issues. Embrace the future with insights into storage and cloud computing, acquiring theoretical knowledge that sets you on a trajectory for success. This course is your gateway to becoming an indispensable IT support professional, armed with theoretical expertise to conquer the challenges of the digital era.

Learning Outcomes

  • Develop a comprehensive theoretical understanding of IT Support Technician fundamentals.
  • Master the theoretical aspects of computer hardware and software.
  • Gain insights into networking fundamentals for effective technical support.
  • Acquire theoretical knowledge in system administration and cybersecurity basics.
  • Enhance professional development and career skills for IT support roles.
  • Troubleshoot software and hardware issues with theoretical proficiency.

Who is this course for

This course is ideal for individuals aiming to build a theoretical foundation in IT support, including:

  • Aspiring IT Support Technicians
  • Tech Enthusiasts Exploring IT Careers
  • Students Pursuing Theoretical Studies in IT
  • Professionals Seeking Theoretical Expertise in IT Support
  • Small Business Owners Handling IT Responsibilities
  • Individuals Transitioning to IT Support Roles


Certificates can be obtained at an additional cost of £9.99 for PDF, £16.99 for Printed Hardcopy format and £24.99 for Both for Both PDF and Hardcopy Certificates.


There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.

Course Curriculum

Module 01: Introduction to IT Support Technician
Introduction to IT Support Technician 00:15:00
Module 02: Computer Hardware and Software
Computer Hardware and Software 00:10:00
Module 03: Networking Fundamentals
Networking Fundamentals 00:16:00
Module 04: System Administration
System Administration 00:21:00
Module 05: Cybersecurity Basics
Cybersecurity Basics 00:12:00
Module 06: Professional Development and Career Skills
Professional Development and Career Skills 00:10:00
Module 07: Troubleshooting Software and Hardware Issues
Troubleshooting Software and Hardware Issues 00:14:00
Module 08: Storage and Cloud Computing
Storage and Cloud Computing 00:15:00

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  • £24.99
  • 1 year
  • Course Certificate
  • Number of Units8
  • Number of Quizzes0
  • 1 hour, 53 minutes