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Facilities management (FM) is a professional management discipline directed on the efficient delivery of support services for the organisations that it works.

The focus of this innovative Facilities Management Diploma Level 3 course is to provide you with the practical skills and legal acceptance in this competitive industry. You’ll learn the fundamental knowledge and skills required to formulate and implement facilities management and maintain policies to help achieve the utilisation of the resource.

This comprehensive facilities management course assists you to know the technical and managerial skills needed to manage all the services such as cleaning, security and parking, making sure the surrounding environment is in a suitable condition to work, etc.

Upon completion of this facilities management course, you’ll feel driven and confident in your role and fully prepared to efficiently fulfill your duties, acquire the skills to create an atmosphere that satisfies the physiological needs and master the concepts of facilities management at operational, managerial and strategic levels.

Method of Assessment:

Upon conclusion of the facilities management course, there’s an online multiple-choice quiz assessment, which will determine whether you have passed the course. The test is marked immediately and results are published instantly (60% pass mark).


Certificates can be obtained at an additional cost of £9.99 for PDF, £16.99 for Printed Hardcopy format and £24.99 for Both for Both PDF and Hardcopy Certificates.


There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.

Course Curriculum

Course Overview 00:05:00
Defining Your Role 00:10:00
How Facilitators Work 00:15:00
Establishing Ground Rules 00:10:00
Types of Thinking 00:15:00
Handling Controversial Issues 00:05:00
Common Facilitation Techniques 00:15:00
Providing Effective Feedback 00:30:00
The Language of Facilitation 00:15:00
Building Agendas 00:05:00
Dealing with Difficult Dynamics 00:15:00
Stages of Team Development 00:15:00
Analysis Tools 00:15:00
Mock Exam
Mock Exam- Facilities Management Diploma Level 3 00:20:00
Final Exam
Final Exam- Facilities Management Diploma Level 3 00:20:00

Course Reviews


2 ratings
  • 5 stars1
  • 4 stars0
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  • 2 stars1
  • 1 stars0
  1. Appreciation


    A very good course which can help develop your skills in all sectors and help improve on performance at all levels.

  • £24.99
  • 1 year
  • Course Certificate
  • Number of Units13
  • Number of Quizzes2
  • 3 hours, 30 minutes