If you have previous experience with Windows XP and Windows Vista and want to work as Windows 7 Enterprise Desktop Support Technicians, then you have come to the right place.

Welcome to Microsoft 70-685 – Enterprise Desktop Support Technician for Windows 7. The course is intended for Information Technology professionals to teach how to support the Windows 7 operating system, and solve technical troubleshooting problems in a Windows 7 environment.

Through this course, you will learn to identify the cause and resolving desktop application issues in an approachable manner, following with understanding Operating System troubleshooting and support. Networking with Windows 7, configuring security and troubleshooting issues, and maintaining hardware on Windows 7 also discussed throughout the course.

Troubleshoot network connectivity issues and enhance your knowledge of user login, profiles and access to resources efficiently.

How is this qualification is delivered?

Our courses are taught entirely online, meaning you can access the materials wherever, whenever, at a pace that suits you, without formal deadlines or teaching schedules.

These can be accessed through any device with an internet connection. Our e-learning platform is optimised for use on mobile, tablet, laptops and desktop computers.

How is the course assessed?

Our Microsoft 70-685 – Enterprise Desktop Support Technician for Windows 7 will ensure that you’re fully prepared for the exam. Successful completion of the exam – provided by the authorised awarding body – is a prerequisite to obtaining your qualification.

However, you will be able to obtain a course completion certificate from St. Paul’s College upon completion of the course.