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If you have previous experience with Windows XP and Windows Vista and want to work as Windows 7 Enterprise Desktop Support Technicians, then you have come to the right place.

Welcome to Microsoft 70-685 – Enterprise Desktop Support Technician for Windows 7. The course is intended for Information Technology professionals to teach how to support the Windows 7 operating system, and solve technical troubleshooting problems in a Windows 7 environment.

Through this course, you will learn to identify the cause and resolving desktop application issues in an approachable manner, following with understanding Operating System troubleshooting and support. Networking with Windows 7, configuring security and troubleshooting issues, and maintaining hardware on Windows 7 also discussed throughout the course.

Troubleshoot network connectivity issues and enhance your knowledge of user login, profiles and access to resources efficiently.

How is this qualification is delivered?

Our courses are taught entirely online, meaning you can access the materials wherever, whenever, at a pace that suits you, without formal deadlines or teaching schedules.

These can be accessed through any device with an internet connection. Our e-learning platform is optimised for use on mobile, tablet, laptops and desktop computers.

How is the course assessed?

Our Microsoft 70-685 – Enterprise Desktop Support Technician for Windows 7 will ensure that you’re fully prepared for the exam. Successful completion of the exam – provided by the authorised awarding body – is a prerequisite to obtaining your qualification.

However, you will be able to obtain a course completion certificate from St. Paul’s College upon completion of the course.

Course Curriculum

Identifying Cause and Resolving Desktop Application Issues
Identifying Cause and Resolving Desktop Application Issues FREE 00:17:00
Problem Steps Recorder 00:31:00
Other Group Policy Settings 00:15:00
AppLocker Advantages 00:27:00
Windows Installer 00:16:00
WSUS 00:29:00
Browsing History 00:13:00
Operating System Troubleshooting and Support
Operating System Troubleshooting and Support 01:03:00
Safe Mode Options 00:48:00
Event Forwarding 00:16:00
Windows 7 and Language Packs 00:21:00
Networking with Windows 7
Networking with Windows 7 00:52:00
Automatic Configuration 00:18:00
TCP IP Configuration 01:12:00
IPv6 00:28:00
IPSec 00:23:00
Configuring Security and Troubleshooting Issues
Configuring Security and Troubleshooting Issues 00:51:00
Windows Firewall with Advanced Security 00:45:00
Protecting the PC Proactively 00:18:00
Supporting Mobile Users
Supporting Mobile Users 00:36:00
Remote Assistance 00:22:00
Maintaining Hardware on Windows 7
Maintaining Hardware on Windows 7 00:21:00
Working with Hard Drive Issues 00:48:00
Common Components 00:21:00
Power Management 00:21:00
Centralizing Configurations
Centralizing Configurations 00:16:00
Administrative Templates 00:22:00
User Login, Profiles and Access to Resources
User Login, Profiles and Access to Resources 00:29:00
DHCP 00:41:00
Mock Exam
Mock Exam – Microsoft 70-685 – Enterprise Desktop Support Technician for Windows 7 00:20:00
Final Exam
Final Exam – Microsoft 70-685 – Enterprise Desktop Support Technician for Windows 7 00:20:00

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TAKE THIS COURSE
  • £470.00 £20.00
  • 1 year
  • Course Certificate
  • Number of Units29
  • Number of Quizzes2
  • 15 hours, 20 minutes
487 STUDENTS ENROLLED

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    We are a company who is best known for offering awarding body accredited courses for anyone who wishes to take their professional life to the next level.
    St. Pauls College, 83 Victoria Street, London, SW1H 0HW

    020 3900 1809
    info@stpaulscollege.co.uk

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