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Through this Medical Administrative Assistant Diploma you will be provided with an opportunity to interact and learn from very successful, highly qualified and experienced professionals. The course covers everything from handling medical requests, taking emergency calls and dealing with the necessary paperwork to ensuring data confidentiality and optimal communication between physicians and patients. You’ll gain the skills needed to communicate effectively and manage staff, processes and healthcare resources at a high level. You will have excellent communications skills, handle correspondence, facilitate patients and professionals, arrange and schedule appointments, bill patients and insurance companies, compile medical charts and reports, and order supplies.

It also allows you to enter a fastest growing and respected profession that contributes to the wellbeing of people of all walks of life.

Method of Assessment:

Upon conclusion of the course, there’s an online multiple-choice quiz assessment, which will determine whether you have passed the course. The test is marked immediately and results are published instantly (60% pass mark).


Certificates can be obtained at an additional cost of £9.99 for PDF, £16.99 for Printed Hardcopy format and £24.99 for Both for Both PDF and Hardcopy Certificates.


There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.

Course Curriculum

Medical Administrative Assistant
Introduction to Medical Secretary 00:30:00
Managing Appointment Scheduling and Communicating Methods 00:30:00
Medical Billing and Coding 00:45:00
Medical Records and Confidentiality Principles 00:30:00
Medical Offices Filling Systems 00:15:00
Medical Terminologies 00:30:00
Information Technology & the Use of Computer in Healthcare 00:15:00
Hazards, Health and Safety in a Healthcare Setting 00:15:00
Course Certification
Order your Certificate 00:00:00

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  • £320.00
  • 1 year
  • Course Certificate
  • Number of Units9
  • Number of Quizzes0
  • 3 hours, 30 minutes

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