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The Service Transition (ST) module is one of the certifications within the ITIL® Service Lifecycle work stream. This module focuses on the process and practice elements and management techniques required to build, test and implement products and services. It also demonstrates how service transition can apply to other stages of the IT Service lifecycle and can underpin decisions during the Strategy and Operations phases.

The ITIL® Service Transition designed to teach you how to plan and manage the move into initial operation for the new or revised resources created during the Service Strategy and Service Design stages of the ITIL Service Lifecycle. The course covers management and control of activities and techniques that are documented in the ITIL Service Transition publication, but it does not provide the full detail of each supporting process.

How is this qualification is delivered?

Our courses are taught entirely online, meaning you can access the materials wherever, whenever, at a pace that suits you, without formal deadlines or teaching schedules.

These can be accessed through any device with an internet connection. Our e-learning platform is optimised for use on mobile, tablet, laptops and desktop computers.

How is the course assessed?

Our ITIL® Service Transition will ensure that you’re fully prepared for the exam. Successful completion of the exam – provided by the authorised awarding body – is a prerequisite to obtaining your qualification.

However you will be able to obtain a course completion certificate from St. Paul’s College upon completion of the course.

Course Curriculum

Course Introduction
Course Organization FREE 00:06:00
Course Conventions & Agenda 00:07:00
Service Transition
Introduction to Service Transition 00:14:00
Principles of Service Transition 00:15:00
Service Transition Summary 00:04:00
Service Transition Processes
Planning & Support 00:29:00
Change Management 00:44:00
Service Asset & Configuration Management 00:38:00
Release & Deployment Management 00:33:00
Service Validation & Testing 00:26:00
Change Evaluation 00:35:00
Knowledge Management 00:32:00
Common Service Transition Activities
Common Activities 00:34:00
Common Activities Summary 00:03:00
Structure, Technology & Implementation
Organizing Service Transition 00:26:00
Technology Considerations 00:08:00
Implementing Service Transition 00:22:00
Structure, Technology & Implementation Summary 00:05:00
Workbooks
Workbooks – ITIL® Service Transition 00:00:00
Mock Exam
Mock Exam – ITIL® Service Transition 00:20:00
Final Exam
Final Exam – ITIL® Service Transition 00:20:00

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TAKE THIS COURSE
  • £470.00 £20.00
  • 1 year
  • Course Certificate
  • Number of Units19
  • Number of Quizzes2
  • 7 hours, 1 minute
344 STUDENTS ENROLLED

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We are a company who is best known for offering awarding body accredited courses for anyone who wishes to take their professional life to the next level.
St. Pauls College, 83 Victoria Street, London, SW1H 0HW

020 3900 1809
info@stpaulscollege.co.uk

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