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This ITIL® Release, Control and Validation will enables you to master the key ITIL processes needed to properly plan for service transitions; assess changes; build, test and deploy releases; validate changes before they go into production; evaluate the changes once they are in operation to ensure that the benefits have been realized while minimizing adverse effects; and transfer the right level of knowledge to the right people, through effective and efficient Configuration and Knowledge Management systems. The course is interactive, combining presentation sessions and group exercises, with plenty of opportunity for questions and discussion. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.

Finally the course will prepare you for the exam leading to the the ITIL Intermediate Certificate: Release, Control & Validation.

How is this qualification is delivered?

Our courses are taught entirely online, meaning you can access the materials wherever, whenever, at a pace that suits you, without formal deadlines or teaching schedules.

These can be accessed through any device with an internet connection. Our e-learning platform is optimised for use on mobile, tablet, laptops and desktop computers.

How is the course assessed?

Our ITIL® Release, Control and Validation will ensure that you’re fully prepared for the exam. Successful completion of the exam – provided by the authorised awarding body – is a prerequisite to obtaining your qualification.

However you will be able to obtain a course completion certificate from St. Paul’s College upon completion of the course.

Course Curriculum

Course Introduction
Course Organization FREE 00:08:00
Course Conventions & Agenda 00:06:00
Release, Control & Validation
Introduction to Release, Control & Validation 00:15:00
Release, Control & Validation Principles 00:20:00
Release, Control & Validation Summary 00:03:00
RCV Processes
Change Management 00:47:00
Service Asset & Configuration Management 00:43:00
Release & Deployment Management 00:39:00
Service Validation & Testing 00:38:00
Request Fulfillment 00:23:00
Change Evaluation 00:36:00
Knowledge Management 00:30:00
RCV Processes Summary 00:04:00
Organizing & Technology
Organizing RCV 00:26:00
Release Control & Validation Technology 00:12:00
Implementing RCV 00:29:00
Organization & Technology Summary 00:06:00
Workbooks
Workbooks – ITIL® Release, Control and Validation 00:00:00
Mock Exam
Mock Exam – ITIL® Release, Control and Validation 00:20:00
Final Exam
Final Exam – ITIL® Release, Control and Validation 00:20:00

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TAKE THIS COURSE
  • £470.00 £20.00
  • 1 year
  • Course Certificate
  • Number of Units18
  • Number of Quizzes2
  • 7 hours, 5 minutes
468 STUDENTS ENROLLED

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ABOUT

We are a company who is best known for offering awarding body accredited courses for anyone who wishes to take their professional life to the next level.
St. Pauls College, 83 Victoria Street, London, SW1H 0HW

020 3900 1809
info@stpaulscollege.co.uk

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