This ITIL® Release, Control and Validation will enables you to master the key ITIL processes needed to properly plan for service transitions; assess changes; build, test and deploy releases; validate changes before they go into production; evaluate the changes once they are in operation to ensure that the benefits have been realized while minimizing adverse effects; and transfer the right level of knowledge to the right people, through effective and efficient Configuration and Knowledge Management systems. The course is interactive, combining presentation sessions and group exercises, with plenty of opportunity for questions and discussion. It provides guidance to organizations and individuals on how to use IT as a tool to facilitate business change, transformation and growth.
Finally the course will prepare you for the exam leading to the the ITIL Intermediate Certificate: Release, Control & Validation.
How is this qualification is delivered?
Our courses are taught entirely online, meaning you can access the materials wherever, whenever, at a pace that suits you, without formal deadlines or teaching schedules.
These can be accessed through any device with an internet connection. Our e-learning platform is optimised for use on mobile, tablet, laptops and desktop computers.
How is the course assessed?
Our ITIL® Release, Control and Validation will ensure that you’re fully prepared for the exam. Successful completion of the exam – provided by the authorised awarding body – is a prerequisite to obtaining your qualification.
However you will be able to obtain a course completion certificate from St. Paul’s College upon completion of the course.
|Course Conventions & Agenda||00:06:00|
|Release, Control & Validation|
|Introduction to Release, Control & Validation||00:15:00|
|Release, Control & Validation Principles||00:20:00|
|Release, Control & Validation Summary||00:03:00|
|Service Asset & Configuration Management||00:43:00|
|Release & Deployment Management||00:39:00|
|Service Validation & Testing||00:38:00|
|RCV Processes Summary||00:04:00|
|Organizing & Technology|
|Release Control & Validation Technology||00:12:00|
|Organization & Technology Summary||00:06:00|
|Workbooks – ITIL® Release, Control and Validation||00:00:00|
|Mock Exam – ITIL® Release, Control and Validation||00:20:00|
|Final Exam – ITIL® Release, Control and Validation||00:20:00|
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