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Interpersonal communication is built on the bedrock of confidence, presence, social and emotional intelligence, and being open with others and yourself. This Interpersonal Communication Skills will cover all of these dimensions, including how they play into your management style and your workplace actions like holding difficult conversations.

This course will show you how to manage the conscious and unconscious codes of meaning we send to each other and to respond with appropriate codes in turn. You will explore concepts of verbal and nonverbal expression including personal style, listening, relationship dynamics, self-esteem, conflict management, and cultural and gender communication differences. You’ll also introduce to, and encouraged to explore, concepts of culture and diversity as you relate to interpersonal communications and caregiving interactions.

Method of Assessment:

Upon conclusion of the course, there’s an online multiple-choice quiz assessment, which will determine whether you have passed the course. The test is marked immediately and results are published instantly (60% pass mark).

Certification:

Certificates can be obtained at an additional cost of £9.99 for PDF, £16.99 for Printed Hardcopy format and £24.99 for Both for Both PDF and Hardcopy Certificates.

Requirements

There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.

Course Curriculum

Effective Communication
Introduction 00:30:00
Importance Of Effective Communication 00:30:00
7 C’s Of Effective Communication 01:00:00
Improving Interpersonal Communication Skills 00:30:00
Becoming A Great Communicator 00:30:00
Properties Of Interpersonal Communication 00:30:00
Wrapping Up 00:15:00
Communication Techniques
What Is Communication 00:30:00
Understand Yourself And Your Message 00:30:00
Ways To Understand Face Reading 00:30:00
Pay Attention To Body Language 00:30:00
Learn To Use Terms That Spark Interest 00:30:00
Give Your Message Within Very Short Time 00:30:00
Communicating Effectively
Module One – Getting Started 00:30:00
Module Two – Communicating with Body Language 01:00:00
Module Three – Reading Body Language 01:00:00
Module Four – Body Language Mistakes 00:30:00
Module Five – Gender Differences 00:30:00
Module Six – Nonverbal Communication 01:00:00
Module Seven – Facial Expressions 02:00:00
Module Eight – Body Language in Business 01:00:00
Module Nine – Lying and Body Language 01:00:00
Module Ten – Improve Your Body Language 01:00:00
Module Eleven – Matching Your Words to Your Movement 01:00:00
Module Twelve – Wrapping Up 00:30:00
Recommended Reading
Recommended Reading: Interpersonal Communication Skills 00:00:00
Mock Exam
Mock Exam- Interpersonal Communication Skills 00:20:00
Final Exam
Final Exam- Interpersonal Communication Skills 00:20:00

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St. Pauls College, 83 Victoria Street, London, SW1H 0HW

020 3900 1809
info@stpaulscollege.co.uk

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