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Explore the surefire strategies for managing hotel business with the Diploma in Hotel Management course.

Hotel Management includes a wide area of topics that deal with the operational aspects of hoteliers. The course is for the people who are currently working as a hotelier, hotel or lodging manager or want to start the career in the field or want to start his own business. Throughout the course, you will master all the areas that you need to know for running or managing a hospitality business.

For your better understanding, the course is divided into two parts:

  • Hospitality Management
  • Housekeeping and Food Management

Hospitality management covers the management procedures of hospitality that includes customer service, communication skill, essential telephone etiquette, handling angry or difficult customers, the proper ways of responding to the complaints, etc. On the other hand, housekeeping and food management module teaches you how to ensure healthy food and hotel environment. In this module, you will learn about the catering services and know how to maintain a uniform and nice relation among the various departments in a hotel such as a kitchen department, administration sector, reception sector, etc.

Having completed the course, you will be able to manage a hotel, motel, resort, or other lodging-related establishments.

Method of Assessment:

Upon conclusion of the course, there’s an online multiple-choice quiz assessment, which will determine whether you have passed the course. The test is marked immediately and results are published instantly (60% pass mark).


Certificates can be obtained at an additional cost of £9.99 for PDF, £16.99 for Printed Hardcopy format and £24.99 for Both for Both PDF and Hardcopy Certificates.


There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.

Course Curriculum

Introduction to Hotel Management
Hotel Business Administration 00:15:00
Type of Hotels 00:15:00
Hotel Administration Structure 00:15:00
Hospitality Management
Introduction to Hospitality Management 01:00:00
Characteristics of the Hospitality Industry 00:15:00
Relationship Between the Hospitality Industry and Tourism 00:15:00
Influences Which Affect the Industry 00:15:00
The Development of the Hospitality Industry 01:00:00
Hospitality Brands 00:15:00
Accommodation 01:00:00
Food Service 01:00:00
Successful Quality Management 01:00:00
Housekeeping, Engineering & Security
Housekeeping 00:15:00
Engineering Department 00:15:00
Security Departments 00:15:00
Human Resource Management
Human Resource Management 00:15:00
Roles of HRM 00:15:00
Quality Management
Quality Management 00:15:00
Marketing 00:45:00
Market Strategy in Hotel Industry 00:30:00
Interdepartmental Communications Skills
Interdepartmental Communications 00:15:00
Communication Skills 00:45:00
Mock Exam
Mock Exam- Diploma in Hotel Management 00:20:00
Final Exam
Final Exam- Diploma in Hotel Management 00:20:00

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  • £24.99
  • 1 year
  • Course Certificate
  • Number of Units22
  • Number of Quizzes2
  • 11 hours, 10 minutes