Explore the surefire strategies for managing hotel business with the Diploma in Hotel Management course.
Hotel Management includes a wide area of topics that deal with the operational aspects of hoteliers. The course is for the people who are currently working as a hotelier, hotel or lodging manager or want to start the career in the field or want to start his own business. Throughout the course, you will master all the areas that you need to know for running or managing a hospitality business.
For your better understanding, the course is divided into two parts:
- Hospitality Management
- Housekeeping and Food Management
Hospitality management covers the management procedures of hospitality that includes customer service, communication skill, essential telephone etiquette, handling angry or difficult customers, the proper ways of responding to the complaints, etc. On the other hand, housekeeping and food management module teaches you how to ensure healthy food and hotel environment. In this module, you will learn about the catering services and know how to maintain a uniform and nice relation among the various departments in a hotel such as a kitchen department, administration sector, reception sector, etc.
Having completed the course, you will be able to manage a hotel, motel, resort, or other lodging-related establishments.
Method of Assessment:
Upon conclusion of the course, there’s an online multiple-choice quiz assessment, which will determine whether you have passed the course. The test is marked immediately and results are published instantly (60% pass mark).
Certificates can be obtained at an additional cost of £9.99 for PDF, £16.99 for Printed Hardcopy format and £24.99 for Both for Both PDF and Hardcopy Certificates.
There are no academic entry requirements for this course, and it is open to students of all academic backgrounds.
|Introduction to Hotel Management|
|Hotel Business Administration||00:15:00|
|Type of Hotels||00:15:00|
|Hotel Administration Structure||00:15:00|
|Introduction to Hospitality Management||01:00:00|
|Characteristics of the Hospitality Industry||00:15:00|
|Relationship Between the Hospitality Industry and Tourism||00:15:00|
|Influences Which Affect the Industry||00:15:00|
|The Development of the Hospitality Industry||01:00:00|
|Successful Quality Management||01:00:00|
|Housekeeping, Engineering & Security|
|Human Resource Management|
|Human Resource Management||00:15:00|
|Roles of HRM||00:15:00|
|Market Strategy in Hotel Industry||00:30:00|
|Interdepartmental Communications Skills|
|Mock Exam- Diploma in Hotel Management||00:20:00|
|Final Exam- Diploma in Hotel Management||00:20:00|
No Reviews found for this course.